Privacy Policy

Seed Terminator Pty Ltd values your privacy and does not provide or sell your Personal Information to third parties such as marketing groups, charities or data brokers. Your Personal Information is strictly and securely held within Seed Terminator Pty Ltd.  

Limited data is provided to authorised Seed Terminator Dealers such as contact information to facilitate our service to you and respond to your enquiry. 

Seed Terminator Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We are committed to complying with the Privacy Act 1988 (Australia) which contain the 13 Principles (APPs).  The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
In addition, we are committed to complying with EU General Data Protection Regulation (GDPR) and a copy of the Regulation may be obtained from the website: https://gdpr.eu 

What is Personal Information
Personal Information is information or an opinion that identifies an individual.  Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
Sensitive Information
Sensitive information is defined in the Privacy Act 1988 (Cmlth) to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

In general, Sensitive Information is not gathered by Seed Terminator.

What Data Do We Collect?
Seed Terminator collects only relevant information to process your enquiry or sale of one of our products, such as your name, email address, work phone numbers, facsimile numbers, types of harvesters that you operate, address for delivery of our products or spare parts and if we need to respond to a customer complaint.  In addition, we collect data from you on a voluntary basis for marketing purposes and improvement of our services via customer feedback and formal surveys.    

Why Do We Collect It?
We collect your Personal Information for the primary purpose of providing our services to you. 
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing/email.  Refer our contact details at the end of this policy.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

How We Collect Your Data
This Personal Information is obtained in many ways including meetings, correspondence, by telephone and facsimile, by email, via our website: www.seedterminator.com.au, from your website, from media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policies of authorised third parties.

However, you directly provide Seed Terminator with most of the data we collect.  We collect data and process when you:

  • register online and place an expression of interest for any of our products or services 
  • voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • use or view our website and 
  • when you lodge a warranty claim.

Our Company will also receive your name, phone number and postcode data indirectly from the following sources:

  • Facebook
  • Google analytics
  • Twitter and
  • Our Authorised Dealers.

How Will We Use Your Data? 
Our Company collects your data so we can:

  • process your enquiry/expression of interest
  • process your order and manage your account
  • determine the type of harvesters that you may operate 
  • email you with updated information including changes to machine operations and new safety requirements 
  • obtain valuable feedback from you to evaluate our products or develop new products or modification for the future
  • ask you to voluntarily participate in our customer surveys in order to meet your needs now and into the future
  • register your product under our warranty program
  • diagnose any problem.

If you agree, Seed Terminator will share your data with our Authorised Dealers and with the following organisation ZÜRN GmbH & Co. KG.
Where reasonable and practicable to do so, we will collect your Personal Information only from you.  However, in some circumstances we may be provided with information by third parties.  In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.  

Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

How We Store Your Data and Security of Personal Information
Your Personal Information is securely stored in a manner that protects it from misuse and loss and from unauthorized access, modification or disclosure through utilising a variety of tools including but not limited to:

  • Secure passwords and user logins to protect against unauthorised access
  • Restrictions on which of our employees can access your data
  • Providing training to employees on how to safeguard your data on our computers
  • Virus protection software and tools
  • Secured internal networks
  • Secured third party cloud service providers via Google and ODOO
  • Encryption of data in transit provided by cloud service providers.

We will promptly notify you if your personal data is compromised should a breach or hack occur, as per the requirements of the applicable law. 

How Long Do We Store Your Data?
When your Personal Information is no longer needed for the purpose for which it was obtained, we will destroy or permanently de-identify your Personal Information.  

Marketing
Seed Terminator would like to send you information about our products and services that we believe may be of interest to you, providing you have agreed to receive our marketing notifications.  

You have the right at any time to stop Seed Terminator from contacting you for marketing purposes or give your data to one of our Authorised Dealers.
If you no longer wish to be contacted for marketing purposes, please click here.

What Are Cookies?
Cookies are text files placed on your computer to collect standard Internet Log information and visitor behaviour information.  When you visit our website, we may collect information from you automatically through cookies or similar technology.  For further information, visit allaboutcookies.org.

How Do We Use Cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including;

  • Keeping you signed in
  • Understanding how you use our website 

What Type of Cookies Do We Use?
There are a number of different types of cookies, however our website uses:

  • Functionality – Seed Terminator uses these cookies so that we recognize you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  A mix of first-party and third-party cookies are used. 
  • Advertising – Seed Terminator uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.  Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes.  We may also share online aspects of this data collected through cookies with our advertising partners.  This means that when you visit another website, you may be shown advertising based on your browser patterns on our website. 

How to Manage Cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result. 

Privacy Policies of Other Websites

Seed Terminator’s website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Your Data Protection Rights and Access to Your Personal Information
Seed Terminator would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following:

  • The right to access – you have the right to request Seed Terminator for copies of your personal data.  We may charge a small fee for this service.
  • The right to rectification – you have the right to request Seed Terminator correct any information you believe is inaccurate.  You also have the right to request Seed Terminator to complete information you believe is incomplete.
  • ​The right to erasure - you have the right to request Seed Terminator erase your personal data, under certain conditions.
  • The right to restrict processing - you have the right to request Seed Terminator restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - you have the right to object to Seed Terminator processing of your personal data, under certain conditions.
  • ​The right to data portability - you have the right to request Seed Terminator transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  In order to protect your Personal Information, we may require identification from you before releasing the requested information.  If you would like to exercise any of these rights, please contact us (refer contact details listed below).

Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date.  We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.  If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates
This Policy may change from time to time as legislation and legal obligations develop and will be available on our authorised Company website.  This policy was last updated on 25th November 2022. 

Privacy Policy, Data Protection Rights, Complaints and Enquiries
If you have any queries about our Privacy Policy, the data we hold on you, or you would like to exercise any of your Data Protection Rights, please do not hesitate to contact us.

How to Contact Us
If you have an enquiry or a complaint in relation to our Privacy Policy, we will respond to you within 48 hours during working hours, please contact us at:
Seed Terminator Pty Ltd

23 Aldershot Road, Lonsdale, South Australia 5160, Australia
enquiries@seedterminator.com.au

How to Contact the Appropriate Authority
Should you wish to report a complaint or if you feel that Seed Terminator has not addressed your concern in a satisfactory manner, you may contact the following organisations:

Office of the Australian Information Commission 
Within Australia 1300 363 992
Outside Australia +61 2 9942 4099
Website: https://www.oaic.gov.au 
Europe: visit https://ec.europa.eu/assets/sg/report-a-breach/complaints_en/